All items must be unused and resell able. You may receive a refund**, replacement or online store credit. If we shipped you an item that was wrong or damaged, we will gladly issue a call tag or refund your prepaid return shipping charge*. Otherwise, all returns must be returned pre-paid*. We suggest you return your merchandise via UPS, Federal Express or insured Parcel Post. . (For better tracking purposes)

All returned products must be resellable. Skateboards must be un-skated and resell able. Once a deck and/or wheels have been used they are non-returnable. Same applies to completes that have been put together. Any claim for defective Skateboards will be handled on a case by case basis. Remember broken decks and pressure cracks are not defects.

All items must be new, unused, unwashed and resellable condition with all original tags attached. Items with any odor (cologne/perfume, smoke, deodorant, detergent) or any animal or human hair will not be accepted. Videos, DVD’s and CD’s must be unopened and in original packaging.

To return products to Roxo Rideshop:

1. Give your Invoice or Packing Slip Number, the product you would like to send back and the reason why.

2. Pack the product and include the packing slip or invoice and return form. We suggest you return your merchandise via UPS, Federal Express or insured Parcel Post.(For tracking purposes) Insurance is also available and is relatively inexpensive.

3. Ship to :
ROXO RIDESHOP
6 HARTSDALE STREET
SAINT JAMES, NY, 11780

4. We will issue a refund or at your request replace the item.

If you have any questions about returns, defects or exchanges, please e-mail returns@roxorideshop.com

Thank You for shopping at Roxo Rideshop